Frequently Asked Questions

This is your professional page which contains important information such as contact phone/email, photo (we recommend passport type size and quality), education and work history, medical specialty boards, licensure and certifications, and any other documents which a potential employer and credentialing committee may need. For photos, we recommend passport type size (2×2 inch) and quality (300 dpi).

Simply enter your National Provider Identifier (NPI) and much of the user profile will Auto-populate. If you do not have an NPI or can’t remember it, you can enter your user profile information manually.

Just follow the screen prompts. While there are many “Tiles” with pre-populated labels such as Medical License document, Medical School Diploma, Residency Diploma, Board Certification Certificates, Basic Life Support card, You should customize as many as you need to make your profile complete. Rocket Locums will review your profile to ensure that important documents such as medical license, board certifications, NPDB self-query report are uploaded prior to “Qualifying and Authorizing” you to participate in using the platform. Remember- the more complete and up to date your personal profile is, the more likely you will be matched to your ideal job. Hint- if you enter an expiration date for your uploaded documents, you will receive a reminder before the expiration date in order to reduce the risk of a lapsed certification.

Simply leave them blank and our staff will review your documents. We will contact you if clarification is needed.

You should only choose the job types you would be interested in working. For example, if you are a gastroenterologist, even though you may be certified in internal medicine and gastroenterology, do not choose “internal medicine” unless you would like to work at that unique specialty, such as in an internal medicine clinic.

However, if you are certified in critical care medicine and sleep medicine, choose both job types if you are willing to consider accepting a job post for either specialty.Once you select the “Job” types you are interested in, it is important to upload your supporting documents for Rocket Locums review. The quicker we receive your documents, the sooner we can “Approve” you for the selected job types!

Please let us know by emailing Support@RocketLocums.com. We will do our best to keep our job list updated.

Facilities may hire for short term placement (typically less than 3 weeks), long term projects more than 3 weeks with recurring schedules, or even offering flexibility with the provider candidate even selecting their own schedule. 

There are 3 ways which facility/employer can choose to post a job for candidate matching. The first is to allow the Rocket Locums platform to “match” the ideal candidate and client based on proprietary algorithm then present that candidate to the client, second a client may choose to review the profiles of potential candidates then make their selection, and finally the client may choose to directly message their “preferred” candidate who may have already provided services for them in the past.

All workers at Rocket Locums are paid via secure electronic bank transfer (ACH) via the platform. Once your timesheet is verified by the employer, funds can be directly deposited into your bank account. This process allows you to be paid more efficiently and in most cases sooner than paper paychecks. Rocket Locums uses Plaid to connect employer and employee bank accounts and Stripe to facilitate our payment platform. Remember, you will have a small transaction fee deducted from your payment amount to cover the ACH transfer fee (Stripe transaction fees)

Our platform is meant to be efficient, secure, and easy to use which is why we utilize secure ACH payments only. 

Yes – on the user dashboard, select “Payments” and from there you can choose to view payment history, accounting information, or complete bank connections.

Remember, Rocket Locums has no input regarding pay rate negotiations between client and candidate. Through the platform you are free to message the client to negotiate your rate. Moreover potential candidates for a job post have the ability to “reject” a job offer and include the reason as feedback (such as pay rate, distance to job site, etc…). Thus, clients may choose independently to increase their rate of pay offer on a particular job depending on circumstances such as insufficient candidate replies, short notice, holidays, etc… 

No. All candidate workers through Rocket Locums platform are considered independent contractors and will be required to complete IRS form W-9 and upload to your documents in your personal profile page. 

This is your professional page which contains important information such as contact phone/email, photo (we recommend passport type size and quality), education and work history, medical specialty boards, licensure and certifications, and any other documents which a potential employer and credentialing committee may need. For photos, we recommend passport type size (2×2 inch) and quality (300 dpi).

Simply enter your National Provider Identifier (NPI) and much of the user profile will Auto-populate. If you do not have an NPI or can’t remember it, you can enter your user profile information manually.

Just follow the screen prompts. While there are many “Tiles” with pre-populated labels such as Medical License document, Board Certification Certificates, BLS/ACLS card, you should customize as many tile labels as you need to make your profile complete. Leave any tile that is not pertinent to your profession blank. Remember- the more complete and up to date your personal profile is, the more likely you will be matched to your ideal job. Hint- if you enter an expiration date for your uploaded documents, you will receive a reminder before the expiration date in order to reduce the risk of a lapsed certification.

Simply leave them blank and our staff will review your documents. We will contact you if clarification is needed.

You should only choose the job types you would be interested in working. For example, if you are a Registered Nurse, do not also select LVN if you are not willing to fill a job post for an LVN. Once you select the “Job” types you are interested in, it is important to upload your supporting documents for RL review. The quicker we receive your documents, the sooner we can “Approve” you for the selected job types!

Please let us know by emailing Support@RocketLocums.com. We will do our best to keep our job list updated.

Facilities may hire for short term placement (typically less than 3 weeks), long term projects more than 3 weeks with recurring schedules, or even offering flexibility with the provider candidate even selecting their own schedule. 

There are 3 ways which facility/employer can choose to post a job for candidate matching. The first is to allow the Rocket Locums platform to “match” the ideal candidate and client based on proprietary algorithm then present that candidate to the client, second a client may choose to review the profiles of potential candidates then make their selection, and finally the client may choose to directly message their “preferred” candidate who may have already provided services for them in the past.

All workers at Rocket Locums are paid via secure electronic bank transfer (ACH) via the platform. Once your timesheet is verified by the employer, funds can be directly deposited into your bank account. This process allows you to be paid more efficiently and in most cases sooner than paper paychecks. Rocket Locums uses Plaid to connect employer and employee bank accounts and Stripe to facilitate our payment platform. Remember, you will have a small transaction fee deducted from your payment amount to cover the ACH transfer fee (Stripe transaction fees)

Our platform is meant to be efficient, secure, and easy to use which is why we utilize secure ACH payments only. 

Yes – on the user dashboard, select “Payments” and from there you can choose to view payment history, accounting information, or complete bank connections.

Remember, Rocket Locums has no input regarding pay rate negotiations between client and candidate. Through the platform you are free to message the client to negotiate your rate. Moreover potential candidates for a job post have the ability to “reject” a job offer and include the reason as feedback (such as pay rate, distance to job site, etc…). Thus, clients may choose independently to increase their rate of pay offer on a particular job depending on circumstances such as insufficient candidate replies, short notice, holidays, etc… 

No. All candidate workers through Rocket Locums platform are considered independent contractors and will be required to complete IRS form W-9 and upload to your documents in your personal profile page. 

Free to register! Enter the business email address, create a secure password, and review/agree to the Rocket Locums Terms of Service. That’s it!

Yes.  Data sessions are protected with advanced TLS protocols and 2,048-bit key encryption. Our platform is hosted with the world’s leading data center providers. Access to these data centers is strictly controlled. These partners are SOC 2 Type II and ISO 27001 certified. Please see Rocket Locums Privacy Statement.  

Yes. Click the “Accounting” tab from your toolbar to see these records.

Please message the client to inform them of any discrepancies. Disputes should be handled between the independent contractor and the client. Rocket Locums is not responsible for arbitration of disputes (see Rocket Locums Terms of Service Agreement).